We Help First
The first Core Value at my company, Traction Point, is simply “We help first” with the brief description “We genuinely care for and serve the people central to our purpose!” Perhaps a good way to think about what this value means is to consider where the Golden Rule meets the Speed of Trust.
The Golden Rule
The Golden Rule has been around for a few thousand years. We’ve all heard of the Golden Rule and when asked can recite something like “Do unto others as you would have done unto you.”
So is the golden rule basically saying “be nice to each other”? Or is there more to it than that?
The way the verse reads in scripture (Matthew 7:12) is actually:
Therefore, all things whatsoever ye would that men should do to you: do ye even so to them, for this is the law and the prophets.
A Few Highlights …
“All things” is a high standard. I doesn’t say “some things” or “most things”. This wording calls on us to really watch what we’re thinking and be generous. Generous because we can certainly think of lots of good ways we would like to be treated … so we should treat others with goodness and kindness in lots of ways.
“Do ye even so to them”. The key here is the “do ye” part. It doesn’t’ say “If someone does something nice for you, do something nice for them… No, the doing is done first by you. The golden rule calls on us to take the lead.
“The law and the prophets” references another teaching about the “greatest commandment” … to love God with all your heart and love your neighbor as yourself (Matt 22:35-40). So right in the context of the golden rule we are reminded this is about more than a robotic sort of “doing for others”, it is about love. It is about an emotional connection that takes it beyond transactional. Love can make it transformational.
The Speed of Trust
You may have read Stephen M.R. Covey’s book by this title back in 2006 when it was first released, or you may have seen the updated edition that has just been released. The key takeaway from this book is the process and sequence of establishing trust through what Covey calls five waves of trust.
- First wave is to trust Yourself
- Second wave is developing trusting relationships with Individuals
- Third, Fourth and Fifth waves are Stakeholders – Organizations, Markets and Societies
A Few Highlights:
Like waves that ripple outward when a rock is dropped in the water, trust has to start with you and can only grow to more stakeholders by developing genuine trust with individuals. I heard Covey use the example of oxygen masks dropping down in an aircraft cabin for this one … He said, “You put the mask on yourself first and then you can assist others.”
I heard a podcast from Richie Norton, author of The Power of Starting Something Stupid, this week. He said “Work from trust not toward it”. This means for optimal outcomes, we don’t work with somebody to see if we can trust them, We trust them and then work with them surrounded by all the added energy and goodness that the trust brings.
“Speed happens when people … truly trust each other.” Edward Marshall
Where The Golden Rule Meets The Speed of Trust
The Core Value “We help first” says several things:
- Strive to take the lead in helping and serving others
- Work from trust not toward it
- Deliver value before we look for compensation
- Love the people and the businesses we serve
We Help First
How will you experience the speed that comes from trust today? Will you follow the Golden Rule and let the trust start with you?
Coach, Facilitator, Speaker
Professional EOS Implementer