In this edition ...
Are Your Core Values Magic? ... "Impossible" - A Big Word Thrown Around by Small Men ... The Difference Between “CAPACITY” and “GET IT”
Here is your weekly installment of Tuesday Traction Points - Key things I'm seeing and experiencing that give me, and the entrepreneurs I work with, Traction!
Are Your Core Values Magic?
Core Values that Create Positive Cultures
Think of a time when you experienced the magic feeling of being a satisfied customer. Where were you? Where did that feeling come from? Was it a really smooth online experience? The engaging smile, conversation or vocal tone of an employee? Was it the sight, sound and smell of the venue?
As a customer, I have enjoyed the experience of literally feeling the vibe of a special company culture. It’s the satisfaction of receiving value beyond a product. A feeling of complete, synchronized energy directed toward me and culminating in my pleasant surprise.
For all the times I've experienced special company cultures, I haven't often slowed down to think about how those companies bring all the pieces together to make the magic occur.
This week I read a great book with a section about culture that helped me to see it better.
To learn a few key points from the book that will help you see and enhance your culture, click here. (4 Minutes)
Quote I Am Pondering
"Impossible is just a big word thrown around by small men who find it easier to live in the world they've been given than to explore the power they have to change it. Impossible is not a fact, it's an opinion. Impossible is not a declaration, it's a dare. Impossible is potential. Impossible is temporary. Impossible is nothing."
Ranked the greatest heavyweight boxer of all time by ESPN, and the greatest athlete of the 20th century by Sports Illustrated
GWC™ – THE DIFFERENCE BETWEEN “CAPACITY” AND “GET IT”
BY CJ DUBÉ - AUGUST 6, 2020
One of the core EOS® Tools for helping a leader determine whether someone is in the right seat is GWC, which stands for Get it, Want it, and has the Capacity to do it.
When evaluating whether someone GWC’s their job, you must ask three questions and answer either “Yes” or “No” to each one. “Maybe” is NOT an option:
- Do they Get it?
- Do they Want it?
- Do they have the Capacity to do it?
If anyone of the three answers is “No,” then that person is in the wrong seat.
It’s a very simple and powerful exercise, but when leaders begin to use this tool, they sometimes experience confusion between “Get it” and “Capacity.” Here’s the difference.
“Get it” has to do with a deep understanding of the business function and associated roles. When someone gets it, all of the neurons in his or her brain connect when it comes to functioning in the role. He or she has a feel for all of the ins and outs of the position. It’s their genetic coding.
A “No” in getting it is non-negotiable and isn’t solvable. If the person doesn’t “Get it,” it’s time to find someone who does.
CAPACITY TO DO IT
“Capacity” has to do with talent, skills, abilities, time, and knowledge. When someone has the capacity, he or she is capable of doing the work that needs to be done.
Sometimes a “No” here is solvable. While a problem of capacity can be solved, it is rare. If you believe the right person can gain the capacity and you’re willing to invest the time, resources, and energy for him or her to do so, do it.
Unfortunately, most growing organizations need the seat filled completely now and they don’t have the luxury of waiting one to three years for someone to gain the capacity. Sometimes it’s a time capacity issue that can be solved by helping the person delegate and elevate to have enough time to do the job well.
IS EVERYONE IN THE RIGHT SEAT?
With “Get it” and “Capacity” now clear, think about all of your people right now. Is anyone sitting in a seat who doesn’t get, want, or have the capacity to do the job? If any of the three answers is “No,” you must make a change. You owe it to the company and to that person.
Editor’s Note: This post was originally published on February 14, 2018
Click here to go to the EOS Blog and see the original post( 2 minutes)